Customer Service Rep.
|Title:||Customer Service Rep.|
DescriptionDescription: Customer Service Representative – Three Squared Market/Turnkey Corrections, Inc.
Customer Service Representative Job Purpose: Serves customer base and employees of Turnkey Corrections & Three Squared Market by providing product and service information; resolving product and service problems.
Customer Service Representative Job Duties:
- Oversee territory of clients and assist in all functions of business operations including on-site employee management.
- Knowledge of hardware & software background preferred.
- Maintains customer records.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
- Inventory management experience a plus.
Position starts between $40-45k based on experience. Performance reviews at 3, 6 & 12 months with possible increases with top performers. Benefits available after a defined period of employment.
This opening is closed and is no longer accepting applications