Customer Service Representative (O)
|Title:||Customer Service Representative (O)|
DescriptionDescription: Customer Service Representative – Three Squared Market/Turnkey Corrections, Inc.
Customer Service Representative Job Purpose: Serves customer base and employees of Turnkey Corrections & Three Squared Market by providing product and service information; resolving product and service problems, and conducting basic administrative duties for management.
Customer Service Representative Job Duties:
- Oversee helpdesk, and assist in all functions of business operations.
- Administrative duties as requested.
- Knowledge of hardware & software background preferred.
- Maintains customer records & client relations.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Contributes to team effort by accomplishing related results as needed.
- Inventory management experience a plus.
Position starts between $12-$14/hr. based on experience. Performance reviews at 6 & 12 months with possible increases with top performers. Paid time off & benefits available after a defined period of employment.
This opening is closed and is no longer accepting applications